FAQ

Where do you ship?

We ship to Canada, the USA, the UK, Australia and New Zealand. Available delivery options are shown at checkout.

How long will my order take?

Please review our Shipping Policy for current processing and delivery estimates. Delivery times are estimates and may vary by destination and carrier.

What does shipping cost?

Shipping rates and any available free-shipping options are shown at checkout. Charges depend on the items and delivery destination.

How do I track my order?

Once your order ships, you will receive a tracking number by email. Tracking can take 3–5 days to update. Email hello@fabloomstudio.ca if you need help.

How do I use the welcome discount?

Enter WELCOME10 at checkout for 10% off your order. The code can be used once per customer.

How do I choose my size?

Use the size chart on the specific product page. Fits and garment measurements vary between styles. Email hello@fabloomstudio.ca before ordering if you need help.

Can I return or exchange an item?

Please read our Return and Refund Policy for eligibility and request instructions before ordering. Contact hello@fabloomstudio.ca with your order number if you need assistance.

My item arrived damaged or incorrect. What should I do?

Email hello@fabloomstudio.ca with your order number and clear photos of the issue. Review our Return and Refund Policy for the reporting window and next steps.

Can I cancel an order or correct my address?

Contact hello@fabloomstudio.ca within 12 hours of placing your order. Changes may not be possible once processing starts. Please review our Return and Refund Policy.